Privacy Policy

Privacy Policy for Titan Auto Ltd Effective Date: 10 March 2026

1. Introduction Titan Auto Ltd ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Android applications, including the Titan Log Series and software for interfacing with Omron NX/NJ PLCs (the "App"), as well as our website at titan-auto.co.uk.

2. Information We Collect As our App is an industrial engineering tool, we prioritize data minimization.

• Automatically Collected Data: The App may collect basic diagnostic data, crash reports, and standard device information (such as operating system version and device model) strictly necessary to ensure the App functions reliably.

• User-Provided Information: If you contact us for technical support or inquiries, we will collect your email address and any information you provide to assist you.

• Local Network Data: The App communicates with industrial hardware (PLCs) over local networks or specified IP addresses. We do not transmit this localized industrial control data to external servers for our own tracking purposes.

3. How We Use Your Information We use the limited information we collect to:

• Provide, operate, and maintain the App's functionality.

• Diagnose technical issues, patch bugs, and improve software stability.

• Respond to customer support and engineering inquiries.

4. Third-Party Services The App is distributed via the Google Play Store and utilizes standard Google Play Services. These third-party providers have their own privacy policies addressing how they use data.

• Google Play Services Privacy Policy

5. Data Security We value your trust and employ commercially reasonable measures to protect your data. However, please be aware that no method of electronic transmission or data storage is 100% secure.

6. Your Data Protection Rights (UK GDPR) Under UK data protection laws, you possess specific rights regarding your data, including:

• The right of access: You may request copies of your personal information.

• The right to erasure: You may request that we delete your personal information under certain conditions. To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us If you have any questions, concerns, or technical inquiries regarding this Privacy Policy, please contact us at:

• Email: info@titan-auto.co.uk

• Website: titan-auto.co.uk